How Does Ordering Work?
OUR PROCESS & WHAT TO EXPECT
When your order is first placed it is moved into our order fulfillment app and supplies are ordered.

Stage 1
This is mostly a waiting
period until the flowers
are dyed and then moved
into the drying room.

Stage 2
Order is assigned to a specific florist on a specific date.
You will receive a email letting you know the date your
order is scheduled to be assembled and which florist will
be creating the bouquets. If the order is considered
‘custom’ the florist will send a photo ‘proof’ of the
bouquet for approval on the day it is being assembled
or the following business day. Once the proof photo is
sent, you will have 24 hours to approve or reject the
photo. If approved the order moves on to stage 3, if
rejected our florist assistants will work with you to make
changes to the order. If a pre-designed bouquet is
purchased no proof will be sent and it will automatically
move on to stage 3 upon completion.

Stage 3
Bouquet handles are
cut and wrapped and
boutonnieres/ corsages,
if any, are completed for
the order. Once complete
the order will be moved
over into our shipping
department.

Stage 4
Before packaging the order our shipping
department inspects each item to ensure there
are no damages. If a flower is damaged it will
be fixed at this time. Once all items are inspected
each piece is individually wrapped in bubble wrap
and packaged for shipping. Each customer will
receive a shipping notification email with tracking
information once their package is shipped.